Using Workplace
Answers to the most frequent questions, troubleshooting, and more.
Getting Started
- System Requirements for Workplace Desktop
- System Requirements for Workplace Mobile
- Installing Workplace for Windows and macOS
- Installing Workplace on Apple Silicon Macs
- Customizing the Workplace Desktop Keyboard Shortcut
- Installing Workplace Mobile
New and Noteworthy
Files and Folders
- Workplace File and Folder System
- Accessing and Saving Files and Folders on Your Computer
- Accessing Your Personal Folder
- Uploading and Downloading Files in Workplace for Browsers
- Adding Files and Folders to the Launch page
- Creating a New Office Document in Workplace for Browsers
E-mail, Contacts and Calendar
- Reconfiguring Email on Mobile Devices after a Redeployment Cutover
- Set up Mail, Contacts and Calendars on a Windows PC
- Set up Mail, Contacts, and Calendars on a Mac
- Set up Mail, Contacts, and Calendars on an iOS Device
- Set up Mail, Contacts, and Calendars on an Android Device
- Set up Secure Email
LocalZone™ for Mobile Devices
- Enrolling a Mobile Device with LocalZone™
- Connecting to the Private Company Gateway on a Mobile Device
- Installing a LocalZone™ App on Mobile
- Installing and Activating Office 365 on Mobile Devices in LocalZone™
- Installing a LocalZone™ Browser on Mobile
- Enabling Password Autofill for LocalZone™ on Mobile
Local and Hosted Apps
- Local vs. Hosted vs. Hybrid Applications
- What is the LocalZone™ Border and Badge?
- Installing Microsoft Office on Your Computer
- Installing Local Apps on your Computer
- Installing Citrix for Windows
- Installing Citrix for Mac
Secure Browser
- Choosing the Appropriate Browser
- Using Secure Browser
- Identifying Secure Browser
- Restore a Suspended Tab in Secure Browser
- Manage Secure Browser Tab Suspension
- Reset Secure Browser
Websites and the Workplace Browser Extension
- Websites FAQs
- Installing and Enabling the Workplace Extension on Windows
- Installing and Enabling the Workplace Extension on macOS
- Saving Bookmarks and Accounts
- Updating or Deleting Saved Bookmarks and Accounts
- Adding Websites to the Launch Page
Security
- Dynamic Access Control: FAQ
- Change Your Workplace Password
- Verify Your Sign In with Multifactor Authentication
- Viewing Compliance Status in Workplace for Windows and macOS
- Review and Identify Unusual Account Activity
- Inaccurate Device Location Shown in Activity
Troubleshooting
- Sign In Troubleshooting / FAQ
- Reset Your Workplace Password
- iOS 15 and iPadOS 15 Compatibility - Updated
- Installing Workplace for Mobile on a New Device
- Unlink a Workplace Account From a Mobile Device
- Viewing Connectivity Status
Privacy
Archived
- *Updated* Windows Print Spooler Exploit - July 16 2021 - CVE-2021-34481 Security Alert
- *Updated July 2021* Public PrintNightmare Zero-Day Vulnerability - Security Alert
- Embedded Outlook on Workplace Web App Unavailable After May 17th, 2021
- Workplace Files Unavailable on a Mobile Device After February 25th, 2021
- Feature Updates & Workplace 3.0 Preview