Using Workplace
Answers to the most frequent questions, troubleshooting, and more.
Getting Started
- System Requirements for Workplace Desktop
- System Requirements for Workplace Mobile
- Installing Workplace Desktop
- Customizing the Workplace Desktop Keyboard Shortcut
- Installing Workplace Mobile
- Installing and Activating Office 365 on Mobile Devices
New and Noteworthy
Files and Folders
- Workplace File and Folder System
- Uploading and Downloading Files with the Workplace Web App
- Accessing and Saving Files and Folders on Your Computer
- Starring Files and Folders to the Launch page
- Creating a New Office Document in the Workplace Web App
- Editing Office Documents in the Workplace Web App
E-mail, Contacts and Calendar
- Setup Mail, Contacts and Calendar on a Windows PC
- Setup Mail, Contacts and Calendar on a Mac
- Setup Mail, Contacts and Calendar on an iOS Device
- Setup Mail, Contacts and Calendar on an Android Device
- Setup Secure E-mail
- Delivery Slip in Secure E-mail
Local and Hosted Apps (Citrix)
- Installing Microsoft Office on Your Computer
- Set up Citrix on Windows
- Set up Citrix on Mac
- Set up Citrix and launch hosted apps on iPad
- Set up Citrix and launch hosted apps with Android
- Launch hosted apps (Citrix) on your iPhone
Secure Browser
Websites and the Workplace Browser Extension
Security
- Update Your Password
- Verify Your Sign In with Multifactor Authentication
- Review and Identify Unusual Account Activity
- Inaccurate Device Location Shown in Activity
- View All Connected Devices, Apps, & Browsers
- Remotely Sign Your Devices Out of Workplace
Troubleshooting
- Sign In Troubleshooting / FAQ
- Reset Your Workplace Password
- Installing Workplace for Mobile on a New Device
- Troubleshooting Hosted apps (Citrix)
- Troubleshooting Printing From a Hosted app (Citrix)
- Resolving Conflicts in Files