Using Workplace
Answers to the most frequent questions, troubleshooting, and more.
Getting Started
- System requirements for workplace windows_
- System requirements for workplace mac_
- System requirements for mobile devices
- Install workplace windows_
- Install workplace mac_
- Install workplace android_
File & Folder Management
- File and folder system
- Add Favorite Folders
- Upload and download files
- Create and add Office files in workplace web app_
- Edit work files with your PC's local apps
- Edit work files with your Mac's local apps
Find Files & Folders
- Find anything in workplace windows_
- Find anything in workplace mac_
- Find anything in workplace web app_
- Find anything in workplace android_
- Find anything in workplace ios_
- Locate missing files
Share & Sync Files
- Share files from workplace windows_
- Share files from workplace mac_
- Share files from workplace web app_
- Share files from workplace android_
- Share files with workplace ios_
- Manage file share links
Set Up and Manage Email
- Set up Outlook on my PC
- Set up Outlook on Mac
- Set up Outlook on my Android device
- Set up Outlook on my iOS device
- Set up Apple Mail & Calendar on my Mac
- Set up Apple Mail and Calendar on my iOS device
Local and Hosted Apps (Citrix)
- Install Office on your computer
- Set up Citrix on Windows
- Set up Citrix on Mac
- Set up Citrix and launch hosted apps on iPad
- Set up Citrix and launch hosted apps with Android
- Launch hosted apps (Citrix) on your iPhone
Secure Browser
Workplace Browser Extension
- Workplace extension settings
- Save bookmarks and create secure passwords
- Enable the Workplace extension for Chrome on Windows
- Enable the Workplace extension for Firefox on Windows
- Enable the Workplace extension for Internet Explorer
- Enable the Workplace extension for Chrome on Mac
Security
- Verify your sign-ins
- Verify connected devices, apps, & browsers
- Identify unusual account activity
- Sign out everywhere else with the mobile app
- Send secure emails
- Location alert emails
Troubleshooting
- Contact support
- Sign-in problems
- First time sign-in, don't know my password
- I can't find the sign-in page
- I can't sign into my mobile app
- I can't verify my sign-in via SMS