Manage Workplace teams
For company managers: manage your team, troubleshoot issues, and learn how to keep your company secure.
Managing Users
- Creating a New User Account
- Duplicating an User
- What is a Company Manager?
- Promoting a User to a Company Manager
- Managing Private Users
- Restricting a User's Interactions with Files
Managing Groups
- User Policies vs Group Policies
- Creating a Group
- Adding Users to a Group
- Removing a User from a Group
- Customizing Group Membership Default Settings
- Modifying Group Policies
Managing Guest Users
- Viewing All Guest Users
- Resending a Guest User Invitation
- Disabling a Guest User
- Enabling a Disabled Guest User
- Unlocking a Guest User
- Viewing All Folders Shared with a Guest User
Managing Company Settings
Managing Websites
- Types of Accounts
- Adding a Website
- Editing a Website's Settings
- Editing a Website's SAML Settings
- Configuring Websites to Open in a Hosted Browser
- Assigning Users to a Website
Managing Compliance
Security
- OS33 Patching Process
- Managing a User's Multifactor Authentication
- Managing the Company's Multifactor Authentication
- Setting a Backup Phone Number for a User
- Enabling Forgot Password for a User
- Enabling Forgot Password for the Company
Billing
Troubleshooting
- Support Ticket Severity Definition
- Resilience Validation Testing and Calendar
- Locating a User's First-Time Password
- Locating a User's Email Address
- Unlocking an Account
- Reseting an Account Password