Manage Workplace
For company managers: manage your team, troubleshoot issues, and learn how to keep your company secure.
Managing Users
- Impersonating Users
- Updating Existing User Records via CSV File
- Creating a New User Account via the User Dashboard
- Creating a New User Account via Portal
- Duplicating a User
- What is a Company Manager?
Managing Groups
- User Policies vs Group Policies
- Creating a Group
- Adding Users to a Group
- Removing a User from a Group
- Customizing Group Membership Default Settings
- Modifying Group Policies
Managing Guest Users
- Viewing All Guest Users
- Resending a Guest User Invitation
- Disabling a Guest User
- Enabling a Disabled Guest User
- Unlocking a Guest User
- Viewing All Folders Shared with a Guest User
Managing Compliance
- Remote Wiping Desktop Application Data
- Compliance Dashboard Overview
- Viewing All Devices Connected to Workplace
- Removing a Device from the All Devices List
- Blocking a User from Accessing Workplace
- Unblocking a User From Accessing Workplace
Managing Policy Center
- Policy Admin Overview
- Defining Device Policy Access Control Levels
- Available Device Policy Settings
- Modifying Device Policy Access Control Levels
- Editing the Disclaimer
- Modifying Desktop Device Policy Settings
Managing Websites
- Viewing Website Data
- Adding Groups to a Website
- Types of Accounts
- Adding a Website
- Editing a Website's Settings
- Editing a Website's SAML Settings
Managing Files
Managing Company Settings
Security
- Venn Patching Process
- Managing a User's Multifactor Authentication
- Managing the Company's Multifactor Authentication
- Setting a Backup Phone Number for a User
- Enabling Forgot Password for a User
- Enabling Forgot Password for the Company
Billing
Troubleshooting
- Support Ticket Severity Definition
- Resilience Validation Testing and Calendar
- Locating a User's First-Time Password
- Locating a User's Email Address
- Unlocking an Account
- Resetting an Account Password