You must first install Workplace on your Windows or macOS device before installing it on your mobile device.
Most work applications you use are typically a combination of Microsoft Office and industry-specific, such as Morningstar. Workplace gathers all of those work apps assigned by your company and places them within the LocalZone™.
When you first sign in to Workplace LocalZone™ for Windows and macOS, there will be an initial application setup.
- Before You Get Started
- Automated App Installation
- Manually Install Apps
Before You Get Started
- Disable your work apps in the Startup menu before opening Workplace. Be sure to turn off Slack, 8x8, and all other apps you use in preparation for setting up apps in LocalZone™.
- Update installed work apps before launching Workplace for the first time, if possible.
Automated App Installation
When you sign in to Workplace LocalZone™, you'll be on the Launch page, which will list some of the applications and websites approved by your company. Let's take a closer look.
All of the pre-configured apps assigned to you go through a discovery phase to detect which apps are already installed on your computer and which will need installation. You will see the apps loading in the background, from top to bottom and left to right, and it will take a few minutes for the process to complete. The blue spinner is the app currently loading and the gray spinner indicates the next app to load.
TIP: If you need to work in an app right away, click once on the icon and you will "push" that installation to the head of the line. It's best not to do this for too many apps at once - only what you need to start.
Once the installation is complete, you might see some common applications, such as Excel, Acrobat, and Google Chrome, fully loaded and ready to use because you already have them installed on your computer.
Manually Install Apps
When you sign in to Workplace, you might see certain apps listed in the Apps section, such as Microsoft Office, Slack, etc. that your company has made available for you to safely launch within the platform. You might not have these apps stored on your computer, which will be indicated by a generic icon with a download symbol . You will need to manually install these apps.
When you click on a Microsoft Office app that is not already installed on your Windows or macOS device, a dialogue box will provide a link to download the installer.
Some apps might not display because your company has not assigned them to use in Workplace. If you have a question about installing an app that is not listed, please contact your support team.
Once the apps are installed, you'll see the generic icon turn to the branded icon for each app.
Install Microsoft Office via Workplace for Web
Installing and Activating Microsoft Office Requires an Office 365 Subscription.
Organizations That Wish to Access This Feature Can Contact Their Customer Success Manager or Workplace Provider.
In order to install Microsoft Office, you might need access to an Administrator account on your PC or Mac.
- Navigate to login.venn.com and Sign in with valid credentials.
You may be required to verify the sign-in by completing the multifactor authentication on your mobile device.
- Click the Account menu in the top right.
- Click Install Office to be rerouted to portal.office.com where you can download Office.
- Select the appropriate version and click Install Office to download the Microsoft Office installer.
The file is several gigabytes in size and may take a few minutes to download, depending on your internet connection.
- Check your Downloads folder and open the Microsoft Office Installer.
- Follow the on-screen instructions to install Microsoft Office.
- Launch and Activate Office.
The credentials are often the same as your Venn account, but they can be different. If you are unsure, ask your company manager for assistance.
Install Third-Party Apps
When you click a third-party app from the Launch page or under the Apps section of Workplace for Windows or macOS, you will be prompted to install the app if it is not detected on your local hard drive. Download the app as you normally would, usually via a URL.
If you have any questions, please reach out to your company manager or IT for assistance.