VPN Overview

• Introduction
• View VPN Settings and Filtering Rules

Introduction

The primary goal with respect to VPN (Virtual Private Network) configuration is to protect customer and datacenter resources. While VPN encryption provides security and protects against traffic sniffing, it does not decrease risk to customer environments by way of malware or crypto locker type of infections.

You can view VPN connections from your hosted environment to network devices installed in offices. Typical use cases for VPN are printing, connection to servers installed in other clouds or in local office, API integrations with backend servers.

• VPN's are not required for Workplace for Windows or macOS, Workplace for Browsers, or website SSOs. Users can launch applications and access all hosted resources with secure communication built into these products without need for VPN.
• VPN's are not optimal for large data transfers. 
• VPNs and related changes are reviewed for security and compliance. Ambiguous requests or forms missing details can result in unnecessary delays. Including details about vendor or software requirements in the initial request can help to minimize process and setup time.
• VPN configuration at the Venn datacenter side is done by Venn Engineers. The remote peer is configured by the partner on behalf of their client.
  • Company Managers: please reach out to your MSP to set up VPN or make changes to existing VPN configurations. 
  • MSPs: VPN setup or change requests require a ticket with attached form. Please view [LINK PUBLISHED ARTICLE: Setting up or Changing VPN Access] this article for more information. 

Return to top

---

View VPN Settings and Filtering Rules

As a (Company manager or Admin) you can see all VPNs that have been created for your company. You have read-only access and will need to contact your Partner or Venn to make any changes.

To view your VPN settings: 

1. 1. Navigate to login.venn.com and sign in with valid credentials.
      You may be required to verify the sign-in by completing the multi-factor authentication on your mobile device.
      
   2. Click Company admin or Manage > Company admin.
      
   3. Click VPNs in the sidebar.
   4. Select a VPN Name to view the the settings in a popup window.
      
      • VPN name
      • Status (Online, Offline, Error),
      • Connected since
      • Datacenter (Workplace side)
      • Notes
      • Field "location" (of client IP) should be displayed automatically using IP to geolocation.
   5. Reset Connection: Click Reset connection for VPN connections with types (Dynamic or Default). Then connection should be restarted from Workplace side.
      

   6. Export all VPN settings and Traffic filtering rules into PDF (or Word) file. [HOW?]