1. Sign out and close the Workplace app. 2. After you attempt to fix the issue, restart your computer.
3. Sign in to Workplace and wait for the compliance checks to finish processing. 3. If you are still having an issue after following the directions below, contact your IT department.
The Login Does Not Require Password failed compliance check indicates the user account on the device used to access Frontline does not have a password set. This compliance check is to ensure that if someone physically gains access to your computer they cannot get into your account without your password.
To resolve this issue, ensure the user account on the device has a password.
Windows
Windows 10
- Click on the Start menu.
- Click Settings.
- Click Accounts.
- Click Sign-in options or click here.
- Under Password, click the Change button and follow the steps.
Windows 8.1
Windows 8.1 uses a Microsoft Account for the username and password.
Visit Microsoft Documentation to view how to change a Microsoft Account password.
macOS
Note: This Compliance Check Can Only Fail If FileVault Is Disabled.
Enabling FileVault will resolve this issue as well.
The following instructions assumes FileVault is disabled.
- Click the Apple menu.
- Click System Preferences or click here.
- Click Users & Groups.
- Click Change Password.
- Enter your current password in the Old Password field.
- If no password was set, this should be left blank.
- Enter your new password in the New Password field, then enter it again in the Verify field.
- Enter a hint to help you remember the password.
- Click Change Password.