1. Sign out and close the Workplace app. 2. After you attempt to fix the issue, restart your computer.
3. Sign in to Workplace and wait for the compliance checks to finish processing. 3. If you are still having an issue after following the directions below, contact your IT department.
The Firewall Disabled failed compliance check indicates the computer may be vulnerable to unauthorized network access since there is no firewall software enabled.
To resolve this issue, ensure only one supported firewall solution is installed and enabled.
Here are instructions on how to enable the firewall on the recommended firewall products for Windows:
- Windows Defender - Enable Instructions
Here are instructions on how to enable the firewall on the recommended firewall products for macOS:
- Apple Firewall - Enable Instructions