The October 2019 Update Requires the Following Product Versions: Workplace for Mac - v.3.3.7223 Workplace for Windows - v.3.3.153 Workplace for iOS - v.3.3.9 (7) Workplace for Android - v.3.3.9.7
Highlights
Workplace - All Products
The Following Updates Are Available to Customers of:
Workplace Stronghold
Workplace Select
Support for macOS Catalina
The following improvement has been implemented to support macOS Catalina:
- Addressed an issue with Workplace not accurately identifying workstations' compliance status.
- Addressed an issue with Workplace Drive not mounting in Finder.
- Workplace Installer automatically installs the latest version of the Safari extension.
- Instructions for users to enabled the Workplace extension in Safari during onboarding.
- Workplace Installer automatically installs the correct Citrix application needed to support Hosted Applications.
Simple Sign Out Improvements
When signing out of Workplace for Windows or Workplace for Mac, Workplace will:
- Prompt the user if any Hosted Applications are running
- Prompt the user if any files are syncing
- Prompt the user if Workplace Drive is mounted
Idle Timeout
- Company Managers can set a timeout limit for an idle session.
- Users who have reached the timeout limit for an idle session will be automatically signed out and will be alerted with the following message - 'You have been signed out after X (variable) mins of inactivity.'
- Users who have reached the timeout limit for an idle session will be automatically signed out and will be alerted with the following message - 'You have been signed out after X (variable) mins of inactivity.'
Introducing Show Me
Workplace has released a significant training enhancement to the Workplace Web App called Show me.
Show me layers on top of Workplace to provide on-screen process guidance that can be accessed at any time as well as Workplace resources such as links to Help Center, links to Workplace Academy courses and Quick Tip videos. Learn more about Show me.
Miscellaneous Enhancements
Mobile Applications
- Support for iOS 13 and Android 10
- Support for iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max
- Email Support in the Get Help section has been renamed to Report an Issue.
- When Reporting an Issue, Workplace will open a web page with the contact information for Workplace support for your organization and the ability to submit a web form ticket.
Guest Folder Sharing Improvement
- Guest users can view a list of members that have access to the shared folder and their permission level.
Splunk App Integration
- Users of Splunk can install the Workplace Splunk App to view sample dashboards and query the data logged by Workplace to create custom dashboards.
Workplace - Stronghold Updates
The Following Updates Are Available to Customers of:
Workplace Stronghold
Export a Summary of Devices that Failed Compliance Checks
- Admins can export a summary of devices that have failed compliance checks. The summary includes:
- Workplace UserID
- Workplace Username
- First Name
- Last Name
- Group Memberships
- Device Infomation
- Device Name
- Device Login Name
- Failed Compliance Check(s)
- A new line is created for each failed compliance check.
- Device Last Seen Timestamp
Secure Browser Improvements
- Anti-Virus software scanning of files uploaded to Workplace Drive using Secure Browser.
- Workplace will alert users with the following message in the file picker when a harmful file is uploaded - 'This file is harmful and has been blocked.'
- Anti-Virus software scanning of files downloaded to Workplace Drive using Secure Browser.
- Workplace will alert users with the following message in the downloads bar when a harmful file is downloaded - 'This file is harmful and has been deleted.'
- Printing webpages from Secure Browser will prompt a single Print Dialogue Box.
Session Timeout
- Company Managers can set a max timeout limit for an active session
- Users who are approaching the timeout limit for an active session will be prompted to Sign in again to extend their active session.
- Users who have reached the timeout limit for an active session will be automatically signed out and will be alerted with the following message - 'You have been signed out to stay compliant with your security policy.'
- Users who are approaching the timeout limit for an active session will be prompted to Sign in again to extend their active session.
Guest Folder Sharing Improvement
- Company Managers can enable 'Users should receive BCC copy of emails sent to guest users' option. This will BCC notifications sent to a guest user to the Owners of the shared folder.