Setup Mail, Contacts and Calendar on an Android Device

This Feature May Not Be Available to All Customers.
Organizations That Wish to Access This Feature Can Contact Their Customer Success Manager or Workplace Provider.

• Setup Your Account in the Gmail Application
• Setup Your Account in Outlook for Android
• Setup Your Account in a Third-Party Application

Setup Your Account in the Gmail Application

Note: The Steps Below Are Setup Flow on Stock Android and May Vary Depending on Your Device.

1. Open the Gmail application.
2. Tap Add an email address.
3. Tap Exchange and Office 365.
4. Enter your Workplace E-mail address and tap Next.
   
5. Enter your Workplace password and tap Next.
   You may be required to verify the sign in by completing the multifactor authentication on your mobile device.
   • If Gmail is unable to automatically setup your account, you maybe be asked to enter the Server, Username, and Domain for your account.  Contact support if you don't have this information. 
6. Tap Done.
7. Open the Gmail app and verify content is syncing. 

Return to top

Setup Your Account in Outlook for Android

1. Download Outlook for Android in the Google Play Store.
2. Open Outlook for Android.
3. Outlook may detect your Google accounts.  Tap Skip.
4. Enter your Workplace E-mail address and tap Add Account.
   • To add an additional account: Open the Menu > tap Settings > Add Account.
5. If prompted, tap Exchange.
6. Enter your Workplace password and click Sign in.
   You may be required to verify the sign in by completing the multifactor authentication on your mobile device.
   • If Outlook is unable to automatically setup your account, you maybe be asked to enter the Server, Username, and Domain for your account.  Contact support if you don't have this information. 
7. Accept any prompts for permission you may receive.
8. Verify content is syncing.

Return to top

Setup Your Account in a Third-Party Application

The Third-Party Application MUST support Microsoft Exchange as an account type.

Note: The Steps Below Are for a Generic Setup Flow and May Vary Depending on Your Device.

1. Launch the application and navigate to account settings. 
2. Begin the Add Account setup.
3. Select Exchange for the account type.
4. Enter your Workplace E-mail address.
5. Enter your Workplace password.
6. The application should attempt to automatically setup your settings. 
   • If the application is unable to automatically setup your account, you maybe be asked to enter the Server, Username, and Domain for your account.  Contact support if you don't have this information.