Installing Workplace Desktop

Administrator Account Required on Device
In order to install Workplace, you must have access to an account with Administrator permissions on your computer.

Workplace Desktop enables you to access your company files, hosted apps, websites, and more from your laptop or desktop.  Before you install Workplace, verify your device meets the system requirements.

• Download the Workplace Installer
• Installing Workplace for Windows
• Installing Workplace for Mac on Intel-Based devices

Download the Workplace Installer

1. Navigate to login.venn.com or login.os33.com and Sign In with valid credentials.
   You may be required to verify the sign-in by completing the multifactor authentication on your mobile device.
2. Click the Account menuicon-big-profile with your name and click Download apps.
   
3. Click Download next to the desired installer.
   The Workplace installer should be located in the Downloads folder or you can search your computer for the WorkplaceInstaller.exe or WorkplaceSetup.pkg file.
   
   

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Installing Workplace for Windows

1. Locate and open the Workplace installer.
2. Click Yes on the Windows "Do you want to allow this app to make changes to your device" prompt.
3. Click Close when Install Successful appears.
   Workplace will install an application shortcut on the desktop.
4. Double click the application shortcut on the desktop to open Workplace.
5. Enter your Username and Password to sign in.

Additionally, Citrix is required to launch hosted applications.  Typically, the Workplace installer installs the required Citrix components automatically.  In cases where these components are missing, you can install Citrix Workplace for Windows manually. 

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Installing Workplace for Mac on Intel-Based devices

Please follow these instructions to install Workplace for Mac on an Apple Silicon device.

1. Locate and open the Workplace installer.
2. Click Continue when the installer prompts.
3. Click Continue in the install Workplace dialogue box.
4. Click Move Installer to Trash when prompted.
   Workplace will install an application shortcut on the dock.
   
   • You may be prompted to allow a system extension.
     
   • Open Security Preferences and Click Allow.
     
5. Click the application shortcut on the dock to open Workplace.
6. Enter your Username and Password to sign in.

Additionally, Citrix is required to launch hosted applications.  Typically, the Workplace installer installs the required Citrix components automatically.  In cases where these components are missing, you can install Citrix Workplace for Mac manually. 

Additional Privacy Settings

1. Click the Apple menu.
2. Click System Preferences.
3. Click Security and Privacy.
4. Click the Privacy Tab.
5. Ensure Workplace is enabled under Accessibility and Full Disk Access.