Installing Workplace Desktop

In order to install Workplace, you must have access to an Administrator account on your PC or Mac.

Workplace Desktop enables you to access your company files, hosted apps, websites, and more from your laptop or desktop.  Before you install Workplace, verify your device meets the system requirements.

• Download the Workplace Installer
• Installing Workplace for Windows
• Installing Workplace for Mac

Download the Workplace Installer

1. Navigate to login.os33.com and sign in with valid credentials.
   You may be required to verify the sign in by completing the multifactor authentication on your mobile device.
2. Click the Account menuicon-big-profile with your name and click Download apps.
   
3. Click Download next to the desired installer.
   The Workplace installer should be located in the Downloads folder or you can search your computer for the WorkplaceInstaller.exe or WorkplaceSetup.pkg file.
   
   

Return to top

Installing Workplace for Windows

1. Locate and open the Workplace installer.
2. Click Yes on the Windows "Do you want to allow this app to make changes to your device" prompt.
3. Click Close when Install Successful appears.
   Workplace will install an application shortcut on the desktop.
4. Double click the application shortcut on the desktop to open Workplace.
5. Enter your Username and Password to sign in.

Additionally, Citrix is required to launch hosted applications.  Typically, the Workplace installer installs the required Citrix components automatically.  In cases where these components are missing, you can install Citrix Workplace for Windows manually. 

Return to top

Installing Workplace for Mac

1. Locate and open the Workplace installer.
2. Click Continue when the installer prompts.
3. Click Continue in the install Workplace dialogue box.
4. Click Move Installer to Trash when prompted.
   Workplace will install an application shortcut on the dock.
   
   • You may be prompted to allow a system extension.
     
   • Open Security Preferences and Click Allow.
     
5. Click the application shortcut on the dock to open Workplace.
6. Enter your Username and Password to sign in.

Additionally, Citrix is required to launch hosted applications.  Typically, the Workplace installer installs the required Citrix components automatically.  In cases where these components are missing, you can install Citrix Workplace for Mac manually. 

Additional Privacy Settings

1. Click the Apple menu.
2. Click System Preferences.
3. Click Security and Privacy.
4. Click the Privacy Tab.
5. Ensure Workplace is enabled under Accessibility and Full Disk Access.