System Requirements for Workplace Desktop

Workplace can be accessed from a wide range of workstations, laptops, tablets, and phones. In order to make sure that our services integrate optimally and new features behave as expected, we require hardware and software that meet the following minimum system requirements.

• Recommended Hardware requirements
• Supported Windows Operating Systems
  • Supported Windows Web Browsers
  • Supported Windows Citrix Receivers
• Supported Apple Operating Systems
  • Supported Apple Web Browsers
  • Supported Apple Citrix Receivers

Hardware:

The recommended hardware requirements for running Workplace on a computer are:

• 2.0 gigahertz (GHz) or faster dual-core Intel or AMD Processor
• 4GB of RAM or higher.
• A Solid State Hard Drive with at least 128GB of capacity.
• About 1GB of available storage is needed for installation.
• 512 kbps of available bandwidth.

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Software:

Only One Operating System Directly Installed on a System That Meet the Hardware Requirements Is Supported.

Not Supported: 
Any Virtualized Operating System (ex: VMWare, Parallels, VirtualBox, Remote Desktop (RDP))
Systems Configured to Boot Multiple Opeartings Systems such as:
	- An Apple Computer With Bootcamp Running Windows
	- An Apple Computer With Multiple Volumes of macOS
	- A PC With Multiple Verisons of Windows

PC Operating System

Workplace supports the following PC Operating Systems:

• Windows 7 (Microsoft support ended on January 14, 2020 - More Information)
• Windows 8.1 (Microsoft support will end on January 10, 2023)
• Windows 10: Microsoft has implemented 18-month service cycles for each version (Home and Pro editions equally)
  
  • Version 1809 (Microsoft support will end on May 12, 2020)
  • Version 1903 (Microsoft support will end on December 8, 2020)
  • Version 1909 (Microsoft support will end on May 11, 2021)

Microsoft Posts Their OS Lifecycle Information Here: 
https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet

Not Supported: 
Windows 8.0
Windows Vista
Windows XP and older
Windows Embedded and other specialized Windows operating systems
Chromebooks / Chrome OS
Linux

Click here for instructions to download and install Workpace.

Windows Web Browsers

Workplace supports the most recent available builds of the following browsers on Windows:

• Internet Explorer 11 
• Chrome
• Firefox

Not Supported: 
Microsoft Edge
Any browser not listed above

Citrix

The following Citrix products are supported on Windows:

• Citrix Workspace

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Apple Operating System (macOS)

Workplace supports the following versions of macOS:

• High Sierra (10.13.6, Apple support will end September 2020)
• Mojave (10.14.5, Apple support will end September 2021)
• Catalina (10.15, Apple support will end October 2022)

Not Supported: 
macOS Sierra (10.12) or eariler

Click here for instructions to download and install Workpace.

MacOS Web Browsers

Workplace supports the most recent available builds of the following browsers on macOS:

• Safari
• Chrome

Citrix

The following Citrix products are supported on macOS:

• Citrix Workspace 1910.2 (macOS Catalina 10.15 and later)
• Citrix Receiver for Mac 12.9.1 (macOS Mojave 10.14 and earlier)