System Requirements for Workplace Desktop

Workplace can be accessed from a wide range of workstations, laptops, tablets, and phones. In order to make sure that our services integrate optimally and new features behave as expected, we require hardware and software that meet the following minimum system requirements.

• Recommended Hardware requirements
• Supported Windows Operating Systems
  • Supported Windows Web Browsers
  • Supported Windows Citrix Software
• Supported Apple Operating Systems
  • Supported Apple Web Browsers
  • Supported Apple Citrix Software

Recommended Hardware Requirements

Select and Stronghold users

• Processor
  • 2.0 gigahertz (GHz) or faster dual-core Intel, AMD or Apple Silicon (M1)
    • Windows devices with ARM processors is NOT supported
• Memory (RAM)
  • Minimum supported: 4GB of RAM
  • Optimal Performance: 8GB of RAM
• Hard Drive
  • A Solid State Hard Drive with at least 128GB of capacity.
  • About 1GB of available storage is needed for installation.
• Networking
  • 512 kbps of available bandwidth.

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Software:

Only One Operating System Directly Installed on a System That Meet the Hardware Requirements Is Supported.

Not Supported: 
Any Virtualized Operating System (ex: VMWare, Parallels, VirtualBox, Remote Desktop (RDP))
Systems Configured to Boot Multiple Operating Systems such as:
	- An Apple Computer With Bootcamp Running Windows
	- An Apple Computer With Multiple Volumes of macOS
	- A PC With Multiple Versions of Windows

PC Operating System

Workplace supports the following PC Operating Systems:

• Windows 8.1 (Microsoft support will end on January 10, 2023)
• Windows 10: Microsoft has implemented 18-month service cycles for each version (Home and Pro editions equally)
  
  • Version 2004 (Microsoft support will end on December 14, 2021)
  • Version 20H2 (Microsoft support will end on May 10, 2022)
  • Version 21H1 (Microsoft support will end on December 13, 2022)

Microsoft Posts Their OS Lifecycle Information Here: 
https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet

Not Supported: 
Windows 7
Windows 8.0
Windows Vista
Windows XP and older
Windows Embedded and other specialized Windows operating systems
Chromebooks / Chrome OS
Linux

Click here for instructions to download and install Workplace.

Windows Web Browsers

Workplace supports the most recent available builds of the following browsers on Windows:

• Internet Explorer 11 
• Microsoft Edge (Chromium-based)
• Chrome
• Firefox

Not Supported: 
Microsoft Edge Legacy
Any browser not listed above

Citrix

The following Citrix products are supported on Windows:

• Citrix Workspace

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Apple Operating System (macOS)

Workplace supports the following versions of macOS:

• Mojave (10.14.5, Apple support will end September 2021)
• Catalina (10.15.x, Apple support will end October 2022)
• Big Sur (11.x, Apple support will end November 2023)

Not Supported: 
macOS High Sierra (10.13) or earlier

Click here for instructions to download and install Workplace.

Click here for instructions to download and install Workplace on Apple Silicon devices.

MacOS Web Browsers

Workplace supports the most recent available builds of the following browsers on macOS:

• Safari
• Chrome
• Microsoft Edge (Chromium-based)

Citrix

The following Citrix products are supported on macOS:

• Citrix Workspace