System Requirements for Workplace Desktop

Workplace can be accessed from a wide range of workstations, laptops, tablets, and phones. In order to make sure that our services integrate optimally and new features behave as expected, we require hardware and software that meet the following minimum system requirements.

• Recommended Hardware requirements
• Supported Windows Operating Systems
  • Supported Windows Web Browsers
  • Supported Windows Citrix Receivers
• Supported Apple Operating Systems
  • Supported Apple Web Browsers
  • Supported Apple Citrix Receivers

Hardware:

The recommended hardware requirements for running Workplace on a computer are:

• 2.0 gigahertz (GHz) or faster dual-core Intel or AMD Processor
• 4GB of RAM or higher.
• A Solid State Hard Drive with at least 128GB of capacity.
• About 1GB of available storage is needed for installation.
• 512 kbps of available bandwidth.

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Software:

PC Operating System

Workplace supports the following PC Operating Systems:

• Windows 7 (support will end on January 14, 2020)
• Windows 8.1 (support will end on January 10, 2023)
• Windows 10: Microsoft has implemented 18-month service cycles for each version (Home and Pro editions equally)
  • Version 1803 (support will end on November 12, 2019)
  • Version 1809 (support will end on May 12, 2020)
  • Version 1903 (support will end on December 8, 2020)

Not supported: 
Windows 8.0
Windows Vista
Windows XP and older
Windows Embedded and other specialized Windows operating systems
Chrome OS
Linux

Click here for instructions to download and install Workpace.

Windows Web Browsers

Workplace supports the most recent available builds of the following browsers on Windows:

• Internet Explorer 11 
• Chrome
• Firefox

Not supported: 
Microsoft Edge
Any browser not listed above

Citrix Receiver

The following Citrix receivers are supported on Windows:

• Receiver for Windows 4.7 (current standard)
• Receiver for Windows 4.3.100 (legacy for troubleshooting)

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Apple Operating System (macOS)

Workplace supports the following versions of macOS:

• Sierra (10.12.6, support will end Fall 2019)
• High Sierra (10.13.6, support will end September 2020)
• Mojave (10.14.5, support will end September 2021)

Not supported: 
macOS Catalina (10.15)

Click here for instructions to download and install Workpace.

MacOS Web Browsers

Workplace supports the most recent available builds of the following browsers on macOS:

• Safari
• Chrome

Citrix Receiver

The following Citrix receivers are supported on macOS:

• Receiver for Mac 12.9.1
• Receiver for Mac 12.1.100 (legacy for troubleshooting)