Bold Text Indicates Recommended Solutions
Last Updated: 03/29/20
- Supported Windows Operating Systems
- Supported Apple Operating Systems
- Unsupported platforms and operating systems
PC Operating System
Frontline supports the following PC Operating Systems:
- Windows 8.1 (support will end on January 10, 2023)
- Windows 10: Microsoft has implemented 18-month service cycles for each version (Home and Pro editions equally)
- Version 1809 (support will end on May 12, 2020)
- Version 1903 (support will end on December 8, 2020)
- Version 1909 (support will end on May 11, 2021)
Microsoft Posts Their OS Lifecycle Information Here:
https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet
Not supported:
Windows 7
Windows 8.0
Windows Vista
Windows XP and older
Windows Embedded and other specialized Windows operating systems
Windows Devices with ARM processors (e.g. Microsoft Surface Pro X)
Chromebooks / Chrome OS
Linux
In addition, the following software must be installed and healthy:
- Powershell 5.1 or above
- .NetFramework version 4.5.2 or 4.7.2
Windows Web Browsers
Frontline supports the most recent available builds of the following browsers on Windows:
- Internet Explorer 11
- Chrome
- Firefox
Windows Antivirus Products
Frontline supports the following antivirus products for Windows:
- Windows Defender (native solution)
- Avast
- AVG
- Bitdefender
- Kaspersky
- McAfee
- Sophos
- Symantec/Norton
- ThreatTrack/Vipre
- Trend Micro
- Webroot
Windows Encryption Products
Frontline supports the following encryption products for Windows:
- BitLocker Drive Encryption (native solution available in Windows 8.1 and 10 Pro editions)
- ESET Endpoint Encryption (previously known as DESlock+)
- Sophos Safeguard
- Symantec Encryption Desktop (previously known as PGP Desktop)
- Winmagic SecureDoc
Windows Firewall Products
Frontline supports the following firewall products for Windows:
- Windows Defender (native solution)
- Avast
- AVG
- Bitdefender
- Kaspersky
- McAfee
- Sophos
- Symantec/Norton
- ThreatTrack/Vipre
- Trend Micro
- Webroot
Apple Operating System (macOS)
Frontline supports the following versions of macOS:
- High Sierra (10.13.6, support will end September 2020)
- Mojave (10.14.5, support will end September 2021)
- Catalina (10.15, support will end October 2022)
Apple traditionally supports the 3 latest versions of their operating system.
Not supported:
macOS Sierra (10.12) or eariler
macOS Web Browsers
Frontline supports the most recent available builds of the following browsers on macOS:
- Safari
- Chrome
macOS Antivirus Products
Frontline supports the following antivirus products for macOS:
There is no native antivirus solution in macOS.
Gatekeeper is not an antivirus solution.
- Avast
- AVG
- Bitdefender
- Kaspersky
- McAfee
- Sophos
- Symantec/Norton
- ThreatTrack/Vipre
- Trend Micro
- Webroot
macOS Encryption Products
Frontline supports the following encryption products for macOS:
- FileVault (native solution)
- Sophos Safeguard
- Symantec Encryption Desktop
macOS Firewall Products
Frontline supports the following firewall products for macOS:
- Apple Firewall (native solution)
- McAfee
- Sophos
- Symantec/Norton
Unsupported platforms and operating systems
The following platforms and operating systems are not supported:
- Mobile platforms: iOS, Android, Windows Phone
- Operating systems: Windows XP, Windows Vista, Windows 8.0, ChromeOS, Linux/Unix
- Devices with ARM processors (e.g. Microsoft Surface Pro X, Apple Silicon devices)
- Any browser not listed above