Desktop System Requirements for Frontline

Bold Text Indicates Recommended Solutions
Last Updated: 03/29/20

• Supported Windows Operating Systems
  • Supported Windows Web Browsers
  • Supported Windows Antivirus Products
  • Supported Windows Encryption Products
  • Supported Windows Firewall Products
• Supported Apple Operating Systems
  • Supported macOS Web Browsers
  • Supported macOS Antivirus Products
  • Supported macOS Encryption Products
  • Supported macOS Firewall Products
• Unsupported platforms and operating systems

PC Operating System

Frontline supports the following PC Operating Systems:

• Windows 8.1 (support will end on January 10, 2023)
• Windows 10: Microsoft has implemented 18-month service cycles for each version (Home and Pro editions equally)
  • Version 1809 (support will end on May 12, 2020)
  • Version 1903 (support will end on December 8, 2020)
  • Version 1909 (support will end on May 11, 2021)

Microsoft Posts Their OS Lifecycle Information Here: 
https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet

Not supported: 
Windows 7
Windows 8.0
Windows Vista
Windows XP and older
Windows Embedded and other specialized Windows operating systems
Windows Devices with ARM processors (e.g. Microsoft Surface Pro X)
Chromebooks / Chrome OS
Linux

In addition, the following software must be installed and healthy:

• Powershell 5.1 or above
• .NetFramework version 4.5.2 or 4.7.2

Windows Web Browsers

Frontline supports the most recent available builds of the following browsers on Windows:

• Internet Explorer 11 
• Chrome
• Firefox 

Windows Antivirus Products

Frontline supports the following antivirus products for Windows:

• Windows Defender (native solution)
• Avast
• AVG
• Bitdefender
• Kaspersky
• McAfee
• Sophos
• Symantec/Norton
• ThreatTrack/Vipre
• Trend Micro
• Webroot

Windows Encryption Products

Frontline supports the following encryption products for Windows:

• BitLocker Drive Encryption (native solution available in Windows 8.1 and 10 Pro editions)
• ESET Endpoint Encryption (previously known as DESlock+)
• Sophos Safeguard
• Symantec Encryption Desktop (previously known as PGP Desktop)
• Winmagic SecureDoc

Windows Firewall Products

Frontline supports the following firewall products for Windows:

• Windows Defender (native solution)
• Avast
• AVG
• Bitdefender
• Kaspersky
• McAfee
• Sophos
• Symantec/Norton
• ThreatTrack/Vipre
• Trend Micro
• Webroot

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Apple Operating System (macOS)

Frontline supports the following versions of macOS:

• High Sierra (10.13.6, support will end September 2020)
• Mojave (10.14.5, support will end September 2021)
• Catalina (10.15, support will end October 2022)

Apple traditionally supports the 3 latest versions of their operating system.

Not supported: 
macOS Sierra (10.12) or eariler

macOS Web Browsers

Frontline supports the most recent available builds of the following browsers on macOS:

• Safari
• Chrome

macOS Antivirus Products

Frontline supports the following antivirus products for macOS:

There is no native antivirus solution in macOS. 
Gatekeeper is not an antivirus solution.

• Avast
• AVG
• Bitdefender
• Kaspersky
• McAfee
• Sophos
• Symantec/Norton
• ThreatTrack/Vipre
• Trend Micro
• Webroot

macOS Encryption Products

Frontline supports the following encryption products for macOS:

• FileVault (native solution)
• Sophos Safeguard
• Symantec Encryption Desktop

macOS Firewall Products

Frontline supports the following firewall products for macOS:

• Apple Firewall (native solution)
• McAfee
• Sophos
• Symantec/Norton 

Unsupported platforms and operating systems

• Mobile platforms: iOS, Android, Windows Phone
• Operating systems: Windows XP, Windows Vista, Windows 8.0, ChromeOS, Linux/Unix
• Windows devices with ARM processors (e.g. Microsoft Surface Pro X)
• Any browser not listed above