In order to access the admin interface, your account needs company manager permissions.
From Classic Webtop:
- Sign in to Workplace.
- Select the Administration tab on the homepage.
- Under Company Management, click Users.
- Click the username you want to manage.
- Click Security options.
- Select Edit at the bottom of the page.
- Select the checkbox for Allow forgot password.
- Click Save changes at the bottom of the page.