Multifactor Sign-in verification adds another layer of security to your account.
What is Multifactor Authentication?
Multifactor authentication has been in use for a number of years. It requires “something you know” and “something you possess” in order to authenticate your access. You may ask, "why not simply use two passwords?"
This would be two of the “something you know” category. Part of the authentication must be something that you physically have access to. For example, we see this when you go to an ATM. Your card is “something you possess” and your PIN is “something you know.”
Workplace sign-ins need to be authenticated with your mobile device, so no one can sign in with your password only, which makes it much harder to compromise security.
What Does This Mean for Me?
You’ll need your phone to access your account. Every time you sign in, a verification request will be sent to your mobile device.
How to Verify Your Sign-In
Multifactor Authenication MUST Be Enabled to verify sign in attempts.
This section only covers multifactor authentication with the Workplace Mobile application.
- If you haven't, visit workplace.co/download on your mobile device to install Workplace Mobile.
- On your computer, sign in to Workplace via Workplace Desktop or the Workplace Web App.
- On successful sign-in, you’ll see a Check your phone pop-up.
- Unlock your mobile device and open Workplace Mobile.
- Look for a sign-in verification. Allow or Deny the verification request.
- If your mobile device is unable to receive notifications, you can sign in with the Offline Code.
- Check your computer. After a few seconds, your computer should advance and sign you into Workplace.