Signing in using the Offline Code
Smartphone notifications occasionally get lost as they travel through various systems. Because of this, workplace ios/android_ provide an Offline Code that allows you to sign in even if you can’t receive verifications. This even works when your phone is offline, say you are traveling on a plane.
- After signing in, if you don’t receive a sign-in verification:
…in the workplace web app, click [ Skip ]
…in the workplace windows app, click [ Skip ]
…in the Mac app, click the [ Triangle ]
- Then, switch to your phone and tap the workplace_ app (iOS or Android).
- Tap the Airplane icon.
- You’ll see a 8-digit Offline Code.
This code regenerates every 60 seconds.
- Enter the code on the computer and [ Sign in ].
(You might have to enter a new code form the phone if it expires while you type.)
You’re in. You should now advance to the main interface of your app.
Use the Offline Code any time you don’t receive a verification.
If you repeatedly don’t receive notifications, update workplace_ on your phone.
If that doesn’t help, Contact support.