Signing in using the Offline Code
Smartphone notifications occasionally get lost as they travel through various systems. Because of this, workplace ios_ and workplace android_ provide an Offline Code that allows you to sign in even if you can’t receive verification. This even works when your phone is offline such as when you are traveling on a plane.
- After signing in, if you don’t receive a sign-in verification:
…in workplace web app_, click [Skip]
…in workplace windows_, click [Skip]
…in workplace mac_, click the [Triangle]
- Then, switch to your phone and tap the Workplace app (iOS or Android).
- Tap the Airplane icon.
- You’ll see a 8-digit Offline Code.
This code regenerates every 60 seconds.
- Enter the code on the computer and [ Sign in ].
(You might have to enter a new code form the phone if it expires while you type.)
You’re in. You should now advance to the main interface of your app.
Use the Offline Code any time you don’t receive a verification.
If you repeatedly don’t receive notifications, update Workplace on your phone.
If that doesn’t help, Contact support.