Having a backup phone number provides advantages:
- You can reset your passwords yourself.
- You can use sign-in verification (Two factor authentication via SMS).
To add or edit your backup email & phone number:
- Sign in to workplace web app_ .
- Click your Account menu and select Profile and settings.
- On the Profile page, click [ Edit Profile ] at the bottom of the page.
- In Private phone number and Private email, type in your corresponding information.
- Click [ Save Profile ].
You must have backup information saved to your account in order to reset your password.