Reverting a Previous Version or Recovering a Deleted File

This Feature May Not Be Enabled Based on Your Organization's Access Policy.
Organizations That Wish to Access This Feature Can Contact Their Customer Success Manager or Workplace Provider.

Reverting or Recovering a File in the Workplace Web App Is Only Supported on the Modern Workplace Filesystem.

To Recover a Deleted Folder, view Recovering a Deleted Folder

When collaborating with coworkers and guest users, you may have questions about a file if it had been modified, moved, or deleted.  You can view the history of a file to view the evolution of the file.

• View File History
• Revert a Previous Version of a File
• Recover a Deleted File
• Revert or Recover a File or Folder on the Classic File System

View File History

1. Navigate to login.os33.com and sign in with valid credentials.
   You may be required to verify the sign in by completing the multifactor authentication on your mobile device.
2. Click Filesicon-folder.
   
   
3. Navigate to the folder in question.
4. Click on the file in question.
5. Click View history... 
   

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Revert a Previous Version of a File

1. Scroll through the history and locate the version you want to restore.
2. Click Revert to version.
   
3. Click Revert.

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Recover a Deleted File

1. Scroll through the history and locate the version you want to recover.
2. Click Recover.
   
   If a file with the same file name already exists, you will be asked if you want to overwrite the existing file.

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Classic File System

Reverting or Recovering a File in the Classic Workplace Filesystem is Only Supported in the Hosted (Citrix) File Manager.

To revert or recover a file or folder on the classic Workplace filesystem:

1. Navigate to login.os33.com and sign in with valid credentials.
   You may be required to verify the sign in by completing the multifactor authentication on your mobile device.
2. Click on Hosted apps.
3. Launch File Manager or File Explorer.
4. Navigate to the folder or file in question.
5. Right-click on the folder or file and select Restore previous versions.
   
6. Select the version of the folder or file you want and click Restore.
   
7. Click Restore to confirm the restore.