In order to access the admin interface, your account needs company manager permissions.
An account will be locked after seven incorrect password attempts. As a Company Manager, you can unlock an employee’s account from the User section to get them back to work:
From Classic Webtop:
- Sign in to workplace_.
- Go to the Administration page.
- Click the username you’d like to manage.
- Click Security options.
- Under the red text, “Account locked due to too many invalid attempts.” You’ll see the option, “Click to Unlock” (Click it).