If you are unable to access files via syncing or Hosted apps (Citrix) you may be able to access and download them with the Workplace Web App.
To Upload a File in the Workplace Web App
Uploading a File Larger Than 100 MB with the Workplace Web App Is Not Supported.
To Upload a File Larger Than 100 MB, Please Utilize File Syncing via Your Computer.
- Navigate to login.os33.com and sign in with valid credentials.
You may be required to verify the sign in by completing the multifactor authentication on your mobile device. - Click Files
. - Navigate to the folder you would like to upload your files to.
- Upload your file.
- Click New and select Upload. Select files...
Workplace will open an in-browser file manager for you to select your file.
- Drag and drop files from your computer.
- Click New and select Upload. Select files...
To Download a File in the Workplace Web App
Downloading Multiple Files Simultaneously in the Workplace Web App Is Not Supported.
To Download Multiple Files Simultaneously, Please Utilize File Syncing via Your Computer.
- Navigate to login.os33.com and sign in with valid credentials.
You may be required to verify the sign in by completing the multifactor authentication on your mobile device. - Click Files
. - Navigate to the file you would like to download.
- Click on the file.
- Click Download in the action bar.