If your mobile device got disconnected, you can verify your sign-in to reconnect it if you have another mobile device linked (such as a tablet). If you only have one mobile device linked, contact support, or ask your company manager to allow access.
Your mobile device will get unlinked if:
- You tap Unlink Device from inside the mobile app.
- You click [ Sign out everywhere else ] in the workplace web app_.
- You uninstall/reinstall the mobile app.
- You do not use the mobile app in 30 days.
- A technical glitch happened.